Warranty Information

Standard Warranty

Every AstroBot Voice Companion comes with a comprehensive 1-year manufacturer‘s warranty.

What‘s Covered:

  • Manufacturing defects
  • Hardware malfunctions
  • Electrical components
  • Sensors and cameras (if presnt)

Warranty Process

1. Contact Support

Reach out to our 24/7 support team through phone, email to report any issues with your robot.

2. Diagnosis

Our technical team will remotely diagnose the issue and determine if it‘s covered under warranty.

3. Resolution

Depending on the issue, we‘ll either provide remote assistance, send replacement parts, or arrange for repair service.

Terms and Conditions

The warranty is valid only for the original purchaser and cannot be transferred. Proof of purchase is required for warranty service.

The warranty does not cover damage caused by:

  • Accidents or physical damage
  • Unauthorized modifications
  • Improper use or maintenance
  • Normal wear and tear
  • Environmental conditions beyond specifications

Have questions about our warranty? Our support team is here to help.

Contact Support